Talking about Race and the Global Economy

One of my favorite business authors, Rosabeth Moss Kanter, just put up a post on the Harvard Business School blog about the Gates arrest and its connections to global business management, “Henry Louis Gates and the Global Economy.” She went straight for the jugular on this issue, emphasizing that:
The incident is about race, regardless of [...]

(Not) Talking About Race

It’s been an “interesting” time in Cambridge, Massachusetts (where I live) in the past week.  Every day the front story above the fold of the Boston Globe has been about one aspect or another of the controversy around the arrest of a black man, Harvard Professor Louis Gates, by a white man, Cambridge Police Officer [...]

Evaluating Vendors Across Cultures

Recently we were talking with an American client about an upcoming trip to India to evaluate outsourcing vendors.  They are experienced managers, who have evaluated a number of vendors for different kinds of services for their business, and they have a well thought-out vendor evaluation process.  But they’ve never outsourced work to India, and none [...]