Emerging Economies = Emerging Markets

Mention India, and you will likely start to draw fire about taking away jobs from Americans and sending them offshore, how frustrating it is to deal with customer support in India, etc.  But just a slightly closer look at business news will reveal that businesses are increasingly looking at India (and China and emerging economies [...]

Sales Messages “Lost in Translation”

Shortly after my post about how spelling errors can cause your buyers in another country to dismiss your company as “unprofessional,” comes this post at Harvard Business about sales emails that are “lost in translation.”
Nadia Nassif writes about two kinds of problems in sales emails: first, spelling and grammar errors; and second, using a generic [...]

Resources for Expats

A number of people in my life have recently started, or are getting ready to start, new roles and lives in new countries, and I’ve been putting together a list of resources I know about to share with them.  If you are considering an expat assignment – or creating your own expat transfer – here [...]

Talking about Race and the Global Economy

One of my favorite business authors, Rosabeth Moss Kanter, just put up a post on the Harvard Business School blog about the Gates arrest and its connections to global business management, “Henry Louis Gates and the Global Economy.” She went straight for the jugular on this issue, emphasizing that:
The incident is about race, regardless of [...]

(Not) Talking About Race

It’s been an “interesting” time in Cambridge, Massachusetts (where I live) in the past week.  Every day the front story above the fold of the Boston Globe has been about one aspect or another of the controversy around the arrest of a black man, Harvard Professor Louis Gates, by a white man, Cambridge Police Officer [...]