(Not) Talking About Race

It’s been an “interesting” time in Cambridge, Massachusetts (where I live) in the past week.  Every day the front story above the fold of the Boston Globe has been about one aspect or another of the controversy around the arrest of a black man, Harvard Professor Louis Gates, by a white man, Cambridge Police Officer [...]

Inside Sales by “Outsiders”

A friend of mine who runs a direct marketing business, knowing I work with in the Indian IT outsourcing industry,  told me a story at a party last weekend:  His business is putting together integrated direct marketing campaigns, including direct mail and internet sites, to generate leads.  One of his recent clients is a small [...]